Tom Irish

Professional Summary

Senior engineering leader with 21 years at Expeditors, owning the systems and infrastructure platform that powers global connectivity for the entire Connected Integration Solutions portfolio — responsible for billions of annual inbound and outbound data transactions at 99.5%+ availability across B2B, EDI, and government connectivity. Known for driving measurable delivery improvement through DevSecOps culture and engineering discipline, leading with calm under pressure, and building high-performance organizations through deliberate coaching and succession planning.

Key Achievements

99.5%+ availability across billions of annual B2B, EDI, and government connectivity transactions
96% to 52% RTR reduction in one year, reclaiming 44 percent of team capacity for strategic delivery
$465K in infrastructure cost savings (38.4% reduction), finishing 24.9% under budget
ART Predictability improved from 79% to 90%; DORA scores of 9.47 on change failure rate and 8.2 on recovery
Zero critical and high vulnerabilities sustained across the full portfolio
Full recovery from a major cyber attack with post-incident volumes exceeding pre-incident baselines
21 years at Expeditors including 10+ years managing engineering managers across global locations

Work Experience

Senior Manager 2025 - Present

Expeditors

Own the systems, applications, databases, and tooling that power Expeditors' global connectivity platform — moving and transforming data between customers, service providers, and all internal Expeditors systems at billions of transactions annually
Drive DevSecOps culture across the portfolio: automated CI/CD pipelines, integrated security gates, blue-green deployments, and test automation that cut reactive workload nearly in half
Build and manage a portfolio-wide observability platform leveraging Grafana and Prometheus, providing centralized monitoring and alerting across Connected Integration Solutions
Manage a multi-million dollar cost center budget; oversee hybrid infrastructure of 250+ VMs across on-premises and an emerging Azure footprint

Manager 2016 - 2024

Expeditors

Led Connected Systems & Infrastructure — 50+ engineers, TPMs, and project managers across five global agile delivery teams including a Global Service Center in Chennai, managing a leadership layer of team managers, architects, and project managers
Built and scaled the integration platform responsible for billions of annual transactions at 99.5%+ availability, spanning B2B, EDI, government connectivity, and service provider integrations
Served as incident commander through a major cyber attack beginning February 2022, coordinating technical response, cross-portfolio communications, and stakeholder messaging simultaneously until full recovery
Pioneered DevSecOps adoption: automated testing pipelines, security vulnerability gates, and blue-green deployments that established the delivery foundation carried forward today

Earlier Career 2004 - 2016

Expeditors

Progressed through Application Support, Development, and Management roles, building deep fluency in global freight operations, supply chain integration, and the systems that power them.